Your information is private. Period. This page outlines our company policy for consumers interested in learning how Goodrock handles your anonymous & personal information when shopping with us through www.goodrock.com
. To learn more about us, view our about page
or via our mailing address at:
PO Box 303
Prospect, KY 40059
Throughout this document, we may use certain words or phrases, and it is important that you understand the meaning of them. The following is a non-exhaustive list of definitions of words and phrases found in this document:
“Goodrock” refers to our business, known by the same name; our Site, located at www.goodrock.com; or our Service, which is the online retail store also known as “Goodrock” and made available at our Site; or a combination of all or some of the previous three terms, depending on the context in which the word is used;
“Service” refers to the services that we provide through our Site, including our online retail store services, and our Site itself;
“Site” refers to our website, www.goodrock.com;
“User” refers to anybody who registers for an account with Goodrock, purchases anything from Goodrock, or is a general visitor to our Site;
3. Information Collected
Whenever you visit our Site, we may collect non-identifying information from you, such as your IP address, referring URL, browser, operating system, cookie information, and Internet Service Provider. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, this information alone cannot usually be used to identify you.
4. Use of Your Information
We may use your information to:
- Enhance or improve User experience, our Site, or our Service.
- Process transactions between you and Goodrock.
- Send e-mails about our Site or respond to inquiries.
- Send e-mails and updates about Goodrock, including but not limited to a newsletter.
- Perform any other function that we believe in good faith is necessary to protect the security or proper functioning of our Site or Service.
5. Accessing, Editing, and Removing Your Information
Users may in some cases be able to review and edit the personal information they have provided to us by logging into your account on the Site and editing their account. Although most changes may occur immediately, information may still be stored in a web browser’s cache. We take no responsibility for stored information in your cache, or in other devices that may store information, and disclaim all liability of such. In addition, we may, from time to time, retain residual information about you in our backup and/or database.
7. Third Party Websites
Goodrock may post links to third party websites on its Site. These third party websites are not screened for privacy or security issues by Goodrock, and you release us from any liability for the conduct of these third party websites.
8. Third Party Access to Your Information
Although you are entering into an Agreement with Goodrock to disclose your information to us, we do use third party individuals and organizations to assist us, including contractors, web hosts, and others.
Throughout the course of our provision of our Service to you, we may delegate our authority to collect, access, use, and disseminate your information. For example, our web host stores the information that you provide us, and we may hire outside contractors to perform maintenance or assist us in securing our website.
Without limiting the generality of the foregoing, you authorize us to share information with Authorize.net, Paypal, Google Plus, Facebook, Mailchimp, our merchant bank, and Twitter.
9. Release of Your Information for Legal Purposes
At times it may become necessary, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
10. Commercial and Non-Commercial Communications
11. Security Measures
We take certain measures to enhance the security of our Site and Service, such as by using SSL Certificates, Vulnerability Scanning, and PCI DSS-compliant hosting. However, we make no representations as to the security or privacy of your information. It is in our interest to keep our website secure, but we recommend that you use anti-virus software, firewalls, and other precautions to protect yourself from security threats.
12. Your California Privacy Rights
Individuals under 18 years of age are not allowed to use our Service, regardless of whether they also make a purchase from us. If you become aware of a User who is under the required age to use all or any portion of our Service, please notify us immediately at firstname.lastname@example.org, and provide us with full details as to why you believe they are below that age and we will address the issue. If you are a User who is reported in this manner, we may require you to provide suitable proof of age, such as a copy of government identification, in order to continue using our Site and/or Service.
14. International Transfer
Last Modified: February 28, 2013
How we protect your information:
To review our customer-friendly security policy, please view our about us page.
Media, Press, and Entertainment Relations:
Members of the media, press, and entertainment fields can contact us via our contact page.
If you are attempting to use our website and are having technical issues, we will attempt to provide support to you. Some issues may be resolved by reviewing our frequently asked questions page
. for technical support, please contact us via our customer support page